Privacy Policy
(Last Revised: 12/06/2024)
Introduction
LR Consultancy Limited T/A Ellare is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website in compliance with the General Data Protection Regulation (GDPR).
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, particularly for the following reasons:
- Internal record keeping
- Improving our products and services
- Sending promotional emails about new products, special offers, or other information which we think you may find interesting using the email address provided
- Contacting you for market research purposes via email, phone, fax, or mail
- Customising the website according to your interests
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We use this information for statistical analysis purposes, after which the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
● If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@ellare.co.uk
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you, please email hello@ellare.co.uk.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above email address. We will promptly correct any information found to be incorrect.
Third party information sharing
We may share your personal information with Google Analytics for the sole purpose of gathering statistical data on visitors to the site and the pages viewed by those visitors. If you wish to opt out, visit Google Analytics’ privacy centre.
We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Company’s rights or property, other users, or anyone else that could be harmed by such activities.
Opt Out
Upon request, we will allow any user to “opt out” of further promotional contacts at any time. Additionally, upon request, we will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous, to the extent such activities will not compromise privacy or security interests.
Changes to this policy
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from [Effective Date].
By using this site, you signify your assent to Ellare’s Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of the site following the posting of changes to these terms will mean you accept those changes.
Contact Us
We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us directly.
Phone 0333 305 7525
Email hello@ellare.co.uk
Head Office
PO Box 178, Hoylake, Wirral, CH29 9AR